نوفوتيل NOVOTEL لندن إكسل 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 1,412 أراء

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7 Western Gateway, Royal Victoria Dock, E16 1AA لندن, المملكة المتحدة

الوصف

خدمات الفندق الإضافية

  • موقع مقابل مركز إكسل ExCel للمعارض

  • على بعد 3 دقائق سيرًا على الأقدام من محطة رويال فيكتوريا Royal Victoria

  • وجبات تبعث على الراحة في موقع عصري

  • مساحات مخصصة للاجتماعات لتلبية احتياجات مؤتمرك

  • خدمة إنترنت مجانية في كل غرف النزلاء

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موقع الفندق

نوفوتيل NOVOTEL لندن إكسل

7 Western Gateway, Royal Victoria Dock
E16 1AA لندن
المملكة المتحدة

نظام تحديد المواقع العالمي (GPS):51.507933906029066, 0.0232424366007321

الهاتف
فاكس +44 20 7540 9710

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

UPPER DECK RESTAURANT

استمتع بطبقك في نوفوتيل. واستمتع بمجموعة من المأكولات المحلية والعالمية، بسيطة لكنها أصلية، في أجواء غير رسمية. سواء كنت ترغب في تناول الطعام أو مجرد تناول مشروب، فإن مطعمنا يحتوي على شيء إضافي لا يمكنك العثور عليه إلا في نوفوتيل.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  1,412 أراء

تقييم TripAdvisor  4.0/5  3,323 أراء

2024 شهادة تميّز

Fab stay, Fab Staff

ملاحظة Tripadvisor 5.0/5

Ali L تقييم TripAdvisor المعتمد

This was an excellent stay from start to finish. The breakfasts were delicious and fresh, the beds were uber comfy and the staff were incredible. I would especially like to thank Audrie for being a ray of sunshine each time we saw her- she always remembered us and had a smile and kind word for us.

Hi G98950Walil, It sounds like you had a wonderful experience during your stay! Delicious breakfasts, comfy beds, and incredible staff really can make all the difference. I'm glad to hear that Audrie stood out with her warm and friendly demeanor—it’s those personal touches that make a stay memorable. I'll be sure to pass along your kind words to her and the rest of our team. We look forward to welcoming you back for another fabulous stay in the future! Kind regards, Aurelija Revuckaite Guest Experience Manager

Poor sleep due to hot and stuffy room - not resolved when reported.

ملاحظة Tripadvisor 1.0/5

glencdawson المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Very little sleep due to the room being far too hot and stuffy. Reported the issue with the 'air cooling system' on the Sunday night, but nothing was done. The window barely opens and is also above a busy street. The result was me exhibiting at a busy nearby event, feeling completely shattered for three days. Please don't waste your time replying with your standard response to bad reviews. Clearly, you do nothing and don't value feedback, as this issue has come up several times before.

Hi glencdawson, I'm truly sorry to hear about your disappointing experience during your stay. It’s definitely unacceptable to have such discomfort, especially when it impacts your ability to rest well and perform at your best during a busy event. Your feedback is valuable, and I assure you that I'm not going to give you a canned response—I understand how frustrating it can be when issues aren’t addressed promptly or effectively. While I can't change what happened, I will make sure to escalate this matter to our management team immediately. We take guest feedback seriously, and we are committed to improving our services and addressing recurring issues like this one. I appreciate you taking the time to share your experience, and I hope we can regain your trust in the future if you decide to give us another chance. If there's anything specific you'd like to discuss or any way I can assist you further, please let me know via aurelija.revuckaite@accor.com Kind regards, Aurelija Revuckaite Guest Experience Manager

Convenient for the Excel

ملاحظة Tripadvisor 5.0/5

Penny C تقييم TripAdvisor المعتمد

Really convenient location for the Excel, so easy to get to from King’s Cross Station too (one tube stop, then change on to Elizabeth line to Custom House). Check in super quick and efficient, and service was great too! The room was a little hot but I think it’s only because it was an unusually hot day when I went. Audrie in the restaurant was lovely and so friendly too.

Hi Pennypyc, We're thrilled to hear that you found our hotel convenient for your visit to the Excel and that you had an easy time getting here from King's Cross Station. It's great to know that your check-in process was quick and efficient, and that you received great service throughout your stay. We apologize for any discomfort caused by the room being a little hot, especially on an unusually warm day. Your understanding is appreciated, and we'll make sure to address any temperature issues to ensure a comfortable stay for our guests. Thank you for your kind words about Audrie in the restaurant—we'll be sure to pass along your compliments. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon! Kind regards, Aurelija Revuckaite Guest Experience Manager

Clean and functional

ملاحظة Tripadvisor 4.0/5

Rebecca R تقييم TripAdvisor المعتمد

Stayed 2 nights for business. Everyone was being upgraded to an executive room. No bigger than previous years but liked the coffee machine dressing gown and slippers. Breakfast ok no scrambled or poached egg but usual selection of fruit and pastries.

Hi S389Fjrebeccar, Thank you for sharing your feedback! We're glad to hear that you found our hotel clean and functional during your business stay. We appreciate your comments about the upgrades and amenities provided in the executive room, such as the coffee machine, dressing gown, and slippers. We'll take note of your feedback regarding the breakfast selection and work to improve our offerings in the future. If there's anything else we can do to enhance your experience for future visits, please let us know. We hope to welcome you back again soon! Kind regards, Aurelija Revuckaite Guest Experience Manager

Klea and Olga stole the show 5 stars 🌟

ملاحظة Tripadvisor 5.0/5

Brett N تقييم TripAdvisor المعتمد

Hotel and room was fantastic and the food in the restaurant was delicious. Klea and Olga really were superb and went the extra mile with their service. The whole experience was made nice and easy by the staff. Easy parking and I was delivering Fire Safety Training and the room was perfect. 🧯🔥

Hi 389brettn, Wow, we're thrilled to hear about your fantastic experience! Thanks for the shoutout to Klea and Olga—they truly shine. It's great to know you enjoyed your stay, the delicious food in our restaurant, and found everything nice and easy, including parking. We're glad the room was perfect for your Fire Safety Training. Looking forward to welcoming you back soon! 🔥🌟 Best, Aurelija Revuckaite Guest Experience Manager

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جميع فنادقنا في لندن

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.